Mapbox incident: AWS outage impacting Mapbox core services

Affected components

• API
• Mapbox Traffic Data
• Telemetry

1. resolvedOct 21, 2025, 00:40 UTC

   This incident has been resolved.

2. monitoringOct 21, 2025, 00:12 UTC

   We are continuing to monitor for any further issues.

3. monitoringOct 20, 2025, 23:55 UTC

   We are monitoring the recovery of Mapbox services and data pipelines after the cloud provider outage.

4. identifiedOct 20, 2025, 10:59 UTC

   We have received reports from AWS that multiple core services are experiencing instability. This is currently impacting multiple Mapbox services with degraded performance and errors. While AWS systems are currently recovering, we are working on restoring health of impacted Mapbox services.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Mapbox's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Airtable: Airtable is partially unavailableMajor · Oct 20, 2025, 07:25 UTC
• 1Password: Intermittent performance issues with 1Password.comMajor · Oct 20, 2025, 09:05 UTC
• GitBook: Public content not loading or taking longer to loadMajor · Oct 20, 2025, 09:16 UTC
• Mux: Mux Player embeds increased error ratesMajor · Oct 20, 2025, 09:39 UTC
• Convex: Usage info on Convex dashboard is unavailableMajor · Oct 20, 2025, 14:48 UTC
• Upstash: Upstash Console issuesMajor · Oct 20, 2025, 14:52 UTC
• Pusher: MT1 cluster - increased latencyMajor · Oct 20, 2025, 17:26 UTC
• Pinecone: Some users may be unable to access the Pinecone web console. All API services remain fully operational.Major · Oct 20, 2025, 17:43 UTC
• Miro: User search degradationMajor · Oct 20, 2025, 17:47 UTC
• Pusher: US3 cluster - major outageMajor · Oct 20, 2025, 18:36 UTC

How often does Mapbox have incidents?

Mapbox reported 0 incidents in the last 90 days. See Mapbox's uptime and incident history