Mux incident: Mux Data Monitoring Issues

Affected components

• Mux Dashboard
• Mux Data - Data Collection

1. resolvedMar 3, 2026, 08:35 UTC

   This incident has been resolved.

2. monitoringMar 3, 2026, 07:55 UTC

   A fix has been implemented and we are monitoring the results. Latency has returned to normal.

3. identifiedMar 3, 2026, 07:42 UTC

   The issue has been identified and we are implementing a fix. Latency in the system is reduced, but still remains for some customers.

4. investigatingMar 3, 2026, 06:36 UTC

   We are continuing to investigate and will post as soon as we know more.

5. investigatingMar 3, 2026, 05:56 UTC

   We are continuing to investigate and are seeing significant latency in our collection pipeline.

6. investigatingMar 3, 2026, 05:29 UTC

   We are currently investigating an issue with our Mux Data Monitoring collection pipeline. Data may be delayed or missing beginning 05:14 UTC

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Mux's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Snowflake: AWS - Middle East (UAE): INC0152681Critical · Mar 1, 2026, 13:33 UTC
• Grafana Cloud: Complete outage in prod-me-central-1Critical · Mar 2, 2026, 06:43 UTC
• Smartsheet: Brandfolder Monthly Reports DelayedMajor · Feb 27, 2026, 21:55 UTC
• MongoDB Atlas: Impaired Cluster Operations – AWS me-central-1 (United Arab Emirates) and AWS me-south-1 (Bahrain)Major · Mar 1, 2026, 19:30 UTC
• Confluent Cloud: Elevated error rates in AWS me-south-1 and me-central-1 regionsMajor · Mar 2, 2026, 07:19 UTC

How often does Mux have incidents?

Mux reported 6 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 7h 28m. See Mux's uptime and incident history