Netlify incident: Elevated CDN Errors

Affected components

• Build Pipeline
• High-Performance Edge Network
• Standard Edge Network

1. resolvedSep 24, 2026, 00:00 UTC

   The issue causing elevated CDN errors has been resolved. DNS resolution has recovered, and affected services are operating normally.

2. monitoringSep 23, 2026, 23:50 UTC

   We have applied a fix for the issue causing elevated CDN errors. Services are recovering, and we are monitoring the platform to confirm full recovery.

3. identifiedSep 23, 2026, 23:40 UTC

   We have identified the cause of the elevated CDN errors and are applying mitigations across affected systems. Recovery is underway, though some requests may continue to fail during this process.

4. identifiedSep 23, 2026, 23:26 UTC

   We have identified a DNS resolution issue affecting our edge network’s ability to reach some origin servers. Requests to affected sites may fail. Our team is working to restore service.

What APIStatus.watch saw

• Sep 23, 2026, 23:30 UTCoperational → degraded
• Sep 23, 2026, 23:55 UTCdegraded → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• OVHcloud: [EU-WEST-PAR][Network] - Public network incident notificationMajor · Sep 23, 2026, 14:28 UTC
• OVHcloud: [EU-WEST-PAR][Containers & Orchestration] - Managed Kubernetes Service incident notificationMajor · Sep 23, 2026, 14:57 UTC
• Fly.io: Partial Sprites outageMajor · Sep 23, 2026, 19:12 UTC
• Twilio: Voice Call Failures from a Subset of Twilio Phone Numbers to Hong KongMinor · Sep 12, 2026, 00:16 UTC
• Twilio: SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto RicoMinor · Sep 20, 2026, 17:47 UTC
• Twilio: Voice Call Post Dial Delay from Twilio Phone Numbers to Jazz PakistanMinor · Sep 21, 2026, 06:10 UTC
• Akamai: Increased latency during upstream provider maintenance in Singapore, Hong Kong, and JapanMinor · Sep 22, 2026, 00:30 UTC
• Akamai: Origin Server Connectivity Issues with Elevated Errors in APAC RegionMinor · Sep 22, 2026, 14:28 UTC
• Hugging Face: Slower downloads in the Asia-Pacific regionMinor · Sep 22, 2026, 18:48 UTC
• Cloudflare: Cloudflare One Clients are incorrectly challenged on some sitesMinor · Sep 22, 2026, 19:23 UTC

How often does Netlify have incidents?

Netlify reported 9 incidents in the last 90 days, 4 of them major or critical. A typical incident lasted 31 min. See Netlify's uptime and incident history