OneSignal incident: Database incident - impacting app IDs starting with e

1. resolvedSep 30, 2026, 09:12 UTC

   We experienced a database issue that affected our customers. It only impacted apps which IDs start with e. The team has resolved the incident, and traffic is back to normal.

2. monitoringSep 30, 2026, 09:07 UTC

   We've identified the problem and applied a fix. Traffic is being restored.

3. investigatingSep 30, 2026, 08:48 UTC

   We're investigating the incident

What APIStatus.watch saw

Our 5-minute checks didn't record a change in OneSignal's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does OneSignal have incidents?

OneSignal reported 9 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 1h 29m. See OneSignal's uptime and incident history