Major impactResolvedCloud

OVHcloud outage: [SBG5][Public Cloud] - Compute Instance incident notification

OVHcloud reported this major-impact incident on its official status page on Sep 25, 2026, 19:18 UTC. It was resolved after 1h 10m.

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Sep 25, 2026, 19:18 UTC
started
Sep 25, 2026, 20:28 UTC
resolved
1h 10m
duration
Major
impact

Affected components

  • SBG5
  1. resolvedSep 25, 2026, 20:28 UTC

    We would like to inform you that the incident affecting our Compute Instance offering has now been resolved. Please find the details of this incident below : <b>Start time :</b> 25/09/2026 18:26 UTC <b>End time :</b> 25/09/2026 20:24 UTC <b>Root Cause :</b> A service disruption occurred due to an unexpected underlying infrastructure malfunction. We thank you for your understanding and patience throughout this incident.

  2. identifiedSep 25, 2026, 19:18 UTC

    We are currently experiencing an incident affecting our Compute Instance offering in the SBG5 region. The root cause has been identified. Please find the details of this incident below : <b>Start time :</b> 25/09/2026 18:26 UTC <b>Impacted Service(s) :</b> Some instances in the SBG5 region are unavailable. <b>Customers Impact :</b> Customers are temporarily unable to access their instances located in the specified region. <b>Root Cause :</b> A service disruption occurred due to an unexpected underlying infrastructure malfunction. <b>Ongoing Actions :</b> Our teams are actively working to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in OVHcloud's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does OVHcloud have incidents?

OVHcloud reported 39 incidents in the last 90 days, 30 of them major or critical. A typical incident lasted 3h 19m. See OVHcloud's uptime and incident history

OVHcloud outage on Sep 25, 2026: [SBG5][Public Cloud] - Compute Instance incident notification · APIStatus.watch