Minor impactResolvedCommunication

SendGrid incident: Delayed A2P Campaign Approvals

SendGrid reported this minor-impact incident on its official status page on Oct 16, 2026, 17:24 UTC. It was resolved after 5h 36m.

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Oct 16, 2026, 17:24 UTC
started
Oct 16, 2026, 23:00 UTC
resolved
5h 36m
duration
Minor
impact

Affected components

  • SMS
  1. resolvedOct 16, 2026, 23:00 UTC

    The issue delaying campaign approvals has been resolved and A2P 10DLC campaign status is operating normally at this time.

  2. monitoringOct 16, 2026, 22:32 UTC

    A2P 10DLC campaign status is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

  3. identifiedOct 16, 2026, 20:30 UTC

    Our engineering team is continuing to address an issue that is preventing recently approved Campaigns from transitioning from an in-progress to approved state. We will provide another update in 4 hours, or as soon as more information becomes available.

  4. identifiedOct 16, 2026, 18:33 UTC

    Our engineering team is continuing to address an issue that is preventing recently approved Campaigns from transitioning from an in-progress to approved state. We will provide another update in 2 hours, or as soon as more information becomes available.

  5. investigatingOct 16, 2026, 17:33 UTC

    Our engineering team has identified an issue that is preventing recently approved Campaigns from transitioning from an in-progress to approved state. We will provide another update in 1 hour, or as soon as more information becomes available.

  6. investigatingOct 16, 2026, 17:24 UTC

    Our monitoring systems have detected a potential issue with A2P Campaign approvals. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does SendGrid have incidents?

SendGrid reported 459 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h 1m. See SendGrid's uptime and incident history