SendGrid incident: Customers Are Unable to See All of Their Free Credits in the Free Unit Tracker in the New Twilio Console

1. resolvedSep 22, 2026, 22:10 UTC

   We are no longer experiencing Customers Unable to See All of Their Free Credits in the Free Unit Tracker in the New Twilio Console. This incident has been resolved.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Grafana Cloud: IRM Access Issues for a Small Group of UsersMajor · Sep 22, 2026, 14:57 UTC
• Amplitude: Snowflake Data Share export delivery issueMajor · Sep 22, 2026, 18:49 UTC
• OneSignal: Subscription API - Creation FailuresMajor · Sep 22, 2026, 21:28 UTC
• Twilio: Voice Call Failures from a Subset of Twilio Phone Numbers to Hong KongMinor · Sep 12, 2026, 00:16 UTC
• Twilio: SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto RicoMinor · Sep 20, 2026, 17:47 UTC
• Twilio: Voice Call Post Dial Delay from Twilio Phone Numbers to Jazz PakistanMinor · Sep 21, 2026, 06:10 UTC
• Linode: Emerging Service Issue - Cloud Manager and APIMinor · Sep 21, 2026, 17:13 UTC
• Akamai: Increased latency during upstream provider maintenance in Singapore, Hong Kong, and JapanMinor · Sep 22, 2026, 00:30 UTC
• Akamai: Origin Server Connectivity Issues with Elevated Errors in APAC RegionMinor · Sep 22, 2026, 14:28 UTC
• OVHcloud: [WAW1][Compute - Instance] - Compute Instance Incident NotificationMinor · Sep 22, 2026, 15:45 UTC

How often does SendGrid have incidents?

SendGrid reported 356 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h 17m. See SendGrid's uptime and incident history