Minor impactResolvedCommunication

SendGrid incident: SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Tigo and Orange Democratic Republic of the Congo

SendGrid reported this minor-impact incident on its official status page on Sep 18, 2026, 19:14 UTC. It was resolved after 1d 22h.

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Sep 18, 2026, 19:14 UTC
started
Sep 20, 2026, 17:26 UTC
resolved
1d 22h
duration
Minor
impact
  1. resolvedSep 20, 2026, 17:26 UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Tigo and Orange network subscribers in Democratic Republic of the Congo is operating normally.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does SendGrid have incidents?

SendGrid reported 356 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h 17m. See SendGrid's uptime and incident history

SendGrid incident on Sep 18, 2026: SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Tigo and Orange Democratic Republic of the Congo · APIStatus.watch