Shippo outage: Elevated error rate on Canada Post Shipment API

Affected components

• Canada Post

1. resolvedSep 20, 2026, 07:19 UTC

   This incident has been resolved.

2. investigatingSep 20, 2026, 05:56 UTC

   We are experiencing an elevated error rate with Canada Post’s Shipment API and it's affecting label generation. This is a carrier-side issue, and they are actively investigating it. We will keep you posted on any further updates.

What APIStatus.watch saw

• Sep 20, 2026, 05:00 UTCdegraded → operational
• Sep 20, 2026, 06:00 UTCoperational → degraded
• Sep 20, 2026, 07:20 UTCdegraded → operational
• Sep 20, 2026, 08:05 UTCoperational → degraded

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Twilio: Voice Call Failures from a Subset of Twilio Phone Numbers to Hong KongMinor · Sep 12, 2026, 00:16 UTC
• Notion: Some connected content results unavailable in Notion AIMinor · Sep 17, 2026, 14:07 UTC
• Snyk: Snyk Daily Recurring Tests DelayedMinor · Sep 18, 2026, 06:40 UTC
• Resend: Degraded performanceMinor · Sep 18, 2026, 18:26 UTC
• Datadog: Delayed events triggered by emailsMinor · Sep 20, 2026, 05:17 UTC

How often does Shippo have incidents?

Shippo reported 45 incidents in the last 90 days, 30 of them major or critical. A typical incident lasted 2h 31m. See Shippo's uptime and incident history