SendGrid incident: SMS Delivery Delays from Twilio to Rain South Africa and Orange Niger

Affected components

• SMS, Middle East & Africa

1. resolvedOct 6, 2026, 10:52 UTC

   The incident has been resolved and SMS delivery from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger is operating normally.

2. monitoringOct 6, 2026, 09:06 UTC

   We have observed a recovery in SMS delivery from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

3. investigatingOct 6, 2026, 08:21 UTC

   Twilio customers may be experiencing SMS delivery delays from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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