SendGrid incident: SMS Delivery Delays from Twilio to Banglalink Bangladesh

Affected components

• SMS, APAC

1. resolvedOct 3, 2026, 19:40 UTC

   The incident has been resolved and SMS delivery from Twilio to Banglalink network subscribers in Bangladesh is operating normally.

2. monitoringOct 3, 2026, 18:03 UTC

   We have observed a recovery in SMS delivery from Twilio to Banglalink network subscribers in Bangladesh and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

3. investigatingOct 3, 2026, 14:14 UTC

   Twilio customers may be experiencing SMS delivery delays from Twilio to Banglalink network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

4. investigatingOct 3, 2026, 12:13 UTC

   Twilio customers may be experiencing SMS delivery delays from Twilio to Banglalink network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

5. investigatingOct 3, 2026, 11:07 UTC

   Twilio customers may be experiencing SMS delivery delays from Twilio to Banglalink network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does SendGrid have incidents?

SendGrid reported 356 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h 17m. See SendGrid's uptime and incident history