Minor impactResolvedCommunication

SendGrid incident: Delivery Failures From Verify to China

SendGrid reported this minor-impact incident on its official status page on Sep 30, 2026, 15:16 UTC. It was resolved after 1h 15m.

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Sep 30, 2026, 15:16 UTC
started
Sep 30, 2026, 16:31 UTC
resolved
1h 15m
duration
Minor
impact

Affected components

  • Verify

Timeline

updates from SendGrid's status page ↗
  1. resolvedSep 30, 2026, 16:31 UTC

    We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.

  2. investigatingSep 30, 2026, 16:15 UTC

    We continue to experience delivery failures from Verify to China. Our engineers are working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

  3. investigatingSep 30, 2026, 15:16 UTC

    We are experiencing delivery failures from Verify to China. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does SendGrid have incidents?

SendGrid reported 356 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h 17m. See SendGrid's uptime and incident history

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SendGrid incident on Sep 30, 2026: Delivery Failures From Verify to China · APIStatus.watch