SendGrid incident: SMS Delivery Delays from Twilio to Vodafone Netherlands

Affected components

• SMS, Europe

1. resolvedSep 30, 2026, 14:20 UTC

   The incident has been resolved and SMS delivery from Twilio to Vodafone network subscribers in the Netherlands is operating normally.

2. monitoringSep 30, 2026, 13:28 UTC

   We have observed a recovery in SMS delivery from Twilio to Vodafone network subscribers in Netherlands and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

3. identifiedSep 30, 2026, 12:02 UTC

   Twilio customers may be experiencing SMS delivery delays from Twilio to Vodafone network subscribers in Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

4. identifiedSep 30, 2026, 10:53 UTC

   Twilio customers may be experiencing SMS delivery delays from Twilio to Vodafone network subscribers in Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

5. investigatingSep 30, 2026, 10:23 UTC

   Twilio customers may be experiencing SMS delivery delays from Twilio to Vodafone network subscribers in Netherlands. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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