Minor impactResolvedCommunication

SendGrid incident: Messaging Logs API Latency & Errors

SendGrid reported this minor-impact incident on its official status page on Sep 30, 2026, 06:12 UTC. It was resolved after 6h 57m.

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Sep 30, 2026, 06:12 UTC
started
Sep 30, 2026, 13:09 UTC
resolved
6h 57m
duration
Minor
impact

Affected components

  • SMS
  1. resolvedSep 30, 2026, 13:09 UTC

    We are no longer experiencing infrastructure issues affecting the Messaging Logs API. This incident has been resolved.

  2. monitoringSep 30, 2026, 12:49 UTC

    We have identified and mitigated the underlying infrastructure issue affecting the Messaging Logs API. Initial recovery is underway, with elevated latency and intermittent log-fetching errors now subsiding. We are actively monitoring the system to ensure full stability and will provide another update shortly.

  3. investigatingSep 30, 2026, 09:27 UTC

    We are still investigating an issue with the Messaging Logs API. Users may experience higher latency than normal and errors fetching and listing Messaging Logs. We will provide another update in 4 hours or as soon as more information becomes available.

  4. investigatingSep 30, 2026, 07:24 UTC

    We are still investigating an issue with the Messaging Logs API. Users may experience higher latency than normal and errors fetching and listing Messaging Logs. We will provide another update in 2 hours or as soon as more information becomes available.

  5. investigatingSep 30, 2026, 06:12 UTC

    We are investigating an issue with the Messaging Logs API. Users may experience higher latency than normal and errors fetching and listing Messaging Logs. We will provide another update in 1 hour or as soon as more information becomes available.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does SendGrid have incidents?

SendGrid reported 356 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h 17m. See SendGrid's uptime and incident history

SendGrid incident on Sep 30, 2026: Messaging Logs API Latency & Errors · APIStatus.watch