Shippo outage: USPS Service Degradation

Affected components

• USPS

1. resolvedOct 16, 2026, 08:20 UTC

   This incident has been resolved.

2. identifiedOct 16, 2026, 05:23 UTC

   USPS has confirmed that the current disruption is caused by scheduled maintenance on their systems.

3. investigatingOct 16, 2026, 05:22 UTC

   We are continuing to investigate this issue.

4. investigatingOct 16, 2026, 04:06 UTC

   we are currently observing an elevated error rate on USPS's Transaction and SCAN form APIs. Label generation for International, Military, and U.S. Territory shipments and SCAN form generation will be unavailable; domestic label generation is not impacted. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Shippo's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

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• Twilio: SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Mobile ChinaMinor · Oct 9, 2026, 06:42 UTC
• Twilio: Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to ThailandMinor · Oct 12, 2026, 11:53 UTC
• Grafana Cloud: Phone call notifications to numbers in Russia and Kazakhstan are blockedMinor · Oct 13, 2026, 09:23 UTC
• OpenAI: Delayed Costs data in the Compliance APIMinor · Oct 14, 2026, 17:00 UTC
• Twilio: SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet BrazilMinor · Oct 15, 2026, 15:24 UTC
• Cursor: Elevated errors affecting Grok modelsMinor · Oct 15, 2026, 22:25 UTC

How often does Shippo have incidents?

Shippo reported 87 incidents in the last 90 days, 58 of them major or critical. A typical incident lasted 2h 14m. See Shippo's uptime and incident history