Shippo incident: Royal Mail Storefeeder Service Degradation

Affected components

• Royal Mail (Storefeeder)

1. resolvedOct 26, 2026, 08:43 UTC

   This incident has been resolved.

2. investigatingOct 26, 2026, 01:46 UTC

   Hi Team, we are currently seeing an interruption in Royal Mail Storefeeder tracking events from the carrier. Tracking information will be unavailable. We have reached out to Royal Mail Storefeeder and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Shippo's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does Shippo have incidents?

Shippo reported 85 incidents in the last 90 days, 53 of them major or critical. A typical incident lasted 2h 22m. See Shippo's uptime and incident history