Smartsheet reported this major-impact incident on its official status page on Jun 17, 2025, 10:19 UTC. It was resolved after 5h 40m.
Right now Smartsheet is operational. Live Smartsheet status →
On June 17, 2025, starting at approximately 1:15 AM PDT, some users experienced issues loading the Admin Center page. This issue was resolved by 9:00 AM PDT. The disruption was caused by a recent deployment which had an unexpected failure. To restore service this failure was addressed, and the deployment was restarted and completed successfully.
This incident has been resolved.
A fix has been implemented and we are monitoring to ensure continued stability of this feature.
We have identified the issue and taken action to resolve. The service is recovering and we will continue to monitor. We will continue to provide frequent updates as we work towards resolution.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are currently investigating some customer reports of the Admin Center page not being reachable. We will continue to provide frequent updates as we work towards resolution.
Our 5-minute checks didn't record a change in Smartsheet's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.
Overlapping incidents aren't necessarily related.
Smartsheet reported 10 incidents in the last 90 days, 8 of them major or critical. A typical incident lasted 3h 33m. See Smartsheet's uptime and incident history