Major impactResolvedCommunication

Telnyx outage: Telnyx's Support AI Assistant (TAIA) - currently unavailable

Telnyx reported this major-impact incident on its official status page on Sep 25, 2026, 15:00 UTC. It was resolved after 54 min.

Right now Telnyx is degraded. Live Telnyx status →

🔔 Get alerted when Telnyx has issuesFree · email alerts · no credit card
Sep 25, 2026, 15:00 UTC
started
Sep 25, 2026, 15:54 UTC
resolved
54 min
duration
Major
impact
  1. resolvedSep 25, 2026, 15:54 UTC

    Engineers have resolved the issue and no further errors are observed at this time.

  2. monitoringSep 25, 2026, 15:18 UTC

    Engineers have restored service and continue to monitor.

  3. identifiedSep 25, 2026, 15:04 UTC

    Engineers have identified the root cause and are working to restore Telnyx AI Assistants service.

  4. investigatingSep 25, 2026, 15:00 UTC

    Customers interacting with our AI Assistant widget through chat or email may observe error responses at this time, engineering teams are working to restore the service.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Telnyx's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Telnyx have incidents?

Telnyx reported 23 incidents in the last 90 days, 14 of them major or critical. A typical incident lasted 2h 2m. See Telnyx's uptime and incident history

Telnyx outage on Sep 25, 2026: Telnyx's Support AI Assistant (TAIA) - currently unavailable · APIStatus.watch