Telnyx outage: MS Teams outbound call drops due to IceConnectivityChecksFailed

1. identifiedNov 12, 2026, 14:36 UTC

   Microsoft Teams outbound calls to Telnyx are dropping 15–21 seconds after answer with IceConnectivityChecksFailed. Our engineering team has identifed a root cause and is preparing a patch. We will update on the latest via the status page.

What APIStatus.watch saw

• Nov 12, 2026, 14:36 UTCdegraded → partial outage

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How often does Telnyx have incidents?

Telnyx reported 45 incidents in the last 90 days, 23 of them major or critical. A typical incident lasted 2h 39m. See Telnyx's uptime and incident history