Twilio incident: SMS Delivery Delays from Twilio to MTN Nigeria

Affected components

• SMS, Middle East & Africa

1. resolvedOct 22, 2026, 06:17 UTC

   The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Nigeria is operating normally.

2. monitoringOct 22, 2026, 04:12 UTC

   We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

3. identifiedOct 22, 2026, 02:18 UTC

   Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Nigeria. Our team has identified the cause. We will provide another update in 2 hours or as soon as more information becomes available.

4. investigatingOct 22, 2026, 01:15 UTC

   Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Nigeria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Twilio's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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• SendGrid: SMS Delivery Delays and Failures Between a Subset of Twilio Long Codes and Multiple Networks in ItalyMinor · Oct 19, 2026, 16:53 UTC

How often does Twilio have incidents?

Twilio reported 494 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 5h 54m. See Twilio's uptime and incident history