Twilio incident: MMS Delivery Delays from a Subset of Twilio Longcodes to C-Spire United States

Affected components

• MMS Short Code, North America

1. identifiedOct 26, 2026, 07:02 UTC

   Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Longcodes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

2. investigatingOct 26, 2026, 02:44 UTC

   Twilio customers may be experiencing MMS delivery delays from Twilio to C-Spire network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

3. investigatingOct 25, 2026, 10:38 UTC

   Twilio customers may be experiencing MMS delivery delays from Twilio to C-Spire network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.

4. investigatingOct 25, 2026, 02:36 UTC

   Twilio customers may be experiencing MMS delivery delays from Twilio to C-Spire network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

5. investigatingOct 24, 2026, 22:30 UTC

   Twilio customers may be experiencing MMS delivery delays from Twilio to C-Spire network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

6. investigatingOct 24, 2026, 20:29 UTC

   Twilio customers may be experiencing MMS delivery delays from Twilio to C-Spire network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

7. investigatingOct 24, 2026, 19:28 UTC

   Twilio customers may be experiencing MMS delivery delays from Twilio to C-Spire network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Twilio's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does Twilio have incidents?

Twilio reported 503 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h 3m. See Twilio's uptime and incident history