Twilio incident: Flex UI Realtime Statistics Showing Inaccurate Longest Waiting Task Data

1. resolvedSep 23, 2026, 00:37 UTC

   Our engineers have monitored the fix and confirmed the issue with Flex UI Realtime Statistics Showing Inaccurate Longest Waiting Task Data has been resolved. All services are now operating normally at this time.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Twilio's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does Twilio have incidents?

Twilio reported 500 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 5h 48m. See Twilio's uptime and incident history