Twilio incident: Customers Are Unable to See All of Their Free Credits in the Free Unit Tracker in the New Twilio Console

1. resolvedSep 22, 2026, 22:10 UTC

   We are no longer experiencing Customers Unable to See All of Their Free Credits in the Free Unit Tracker in the New Twilio Console. This incident has been resolved.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Twilio's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does Twilio have incidents?

Twilio reported 500 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 5h 48m. See Twilio's uptime and incident history