Twilio incident: SendGrid product switcher signup unavailable

1. resolvedAug 13, 2026, 21:02 UTC

   We have deployed a fix to resolve the issue affecting customer signups when switching to SendGrid from Twilio. All signup flows have been verified and are functioning as expected. If you continue to experience issues, please contact support.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Twilio's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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• SendGrid: SMS Delivery Delays from Twilio to Sky United KingdomMinor · Aug 13, 2026, 18:49 UTC
• Akamai: Connection drops and increased latency in MiamiMinor · Aug 13, 2026, 19:31 UTC
• dbt Cloud: ai-codegen-api-increased-error-rateMinor · Aug 13, 2026, 20:18 UTC

How often does Twilio have incidents?

Twilio reported 500 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 5h 48m. See Twilio's uptime and incident history