Cloudinary reported this minor-impact incident on its official status page on Aug 13, 2026, 17:04 UTC. It was resolved after 1d.
Right now Cloudinary is operational. Live Cloudinary status →
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We have identified the root cause of the issue affecting asset visibility in the Media Library. Our engineering team is actively working on a resolution. Asset delivery is not impacted. We will provide another update as soon as more information is available.
Since approximately 12:30 UTC, some users may experience issues where assets not appearing when browsing folders in the Media Library. Affected assets remain available and may still be accessible through search. Our team is investigating the issue and working to restore normal folder visibility. We will provide another update as soon as more information is available.
Our 5-minute checks didn't record a change in Cloudinary's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.
Overlapping incidents aren't necessarily related.
Cloudinary reported 6 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 4h 35m. See Cloudinary's uptime and incident history