Twilio incident: Flex Ai Create Notes Are Failing Due to High Private Ai Latencies

1. resolvedJul 20, 2026, 15:50 UTC

   Flex Ai create notes has been resolved and is operating normally at this time.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Twilio's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does Twilio have incidents?

Twilio reported 500 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 5h 48m. See Twilio's uptime and incident history