Twilio incident: SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti

Affected components

• SMS, Middle East & Africa

1. resolvedOct 15, 2026, 09:38 UTC

   The incident has been resolved and SMS delivery from Twilio Alphanumeric Sender IDs and Long Codes to Evatis network subscribers in Djibouti is operating normally.

2. monitoringOct 15, 2026, 07:13 UTC

   We have observed a recovery in SMS delivery from Twilio Alphanumeric Sender IDs and Long Codes to Evatis network subscribers in Djibouti and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

3. monitoringOct 15, 2026, 05:13 UTC

   We have observed a recovery in SMS delivery from Twilio Alphanumeric Sender IDs and Long Codes to Evatis network subscribers in Djibouti and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

4. identifiedOct 15, 2026, 02:17 UTC

   Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis network subscribers in Djibouti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

5. identifiedOct 15, 2026, 00:17 UTC

   Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis network subscribers in Djibouti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

6. identifiedOct 14, 2026, 23:16 UTC

   Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis network subscribers in Djibouti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

7. investigatingOct 14, 2026, 23:16 UTC

   Twilio customers may be experiencing SMS delivery failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis network subscribers in Djibouti. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Twilio's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Grafana Cloud: IRM Unable to Send SMS to Thailand NumbersMinor · Oct 5, 2026, 16:17 UTC
• LiveKit: Investigating reports of elevated RoomService API errorsMinor · Oct 6, 2026, 00:10 UTC
• Shopify: Some merchants encountering error messages when trying to login to their adminsMinor · Oct 8, 2026, 14:49 UTC
• OVHcloud: [EU-WEST-PAR][Storage] - Object Storage S3 incident notificationMinor · Oct 8, 2026, 15:14 UTC
• SendGrid: SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Mobile ChinaMinor · Oct 9, 2026, 06:42 UTC
• Cloudflare: Elevated Errors in China Network ColosMinor · Oct 10, 2026, 04:13 UTC
• SendGrid: Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to ThailandMinor · Oct 12, 2026, 11:53 UTC
• Grafana Cloud: Phone call notifications to numbers in Russia and Kazakhstan are blockedMinor · Oct 13, 2026, 09:23 UTC
• Cloudflare: Audit Logs v2 ingestion is missing multiple Cloudflare productsMinor · Oct 13, 2026, 10:14 UTC
• Cloudflare: Cloudflare Workers - Cron Trigger Activation IssuesMinor · Oct 14, 2026, 05:36 UTC

How often does Twilio have incidents?

Twilio reported 494 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 5h 54m. See Twilio's uptime and incident history