Zoom incident: Service Degradation Affecting Live Transcription Services.

Affected components

• Live Transcription

1. resolvedSep 24, 2026, 01:47 UTC

   This incident has been resolved and the affected services have been restored.

2. monitoringSep 24, 2026, 01:36 UTC

   The service degradation affecting Live Transcription services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

3. identifiedSep 24, 2026, 00:32 UTC

   We have identified the service degradation affecting Live Transcription Services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

4. investigatingSep 23, 2026, 23:43 UTC

   We are currently investigating a service degradation with Live Transcription Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Zoom's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• OVHcloud: [EU-WEST-PAR][Network] - Public network incident notificationMajor · Sep 23, 2026, 14:28 UTC
• OVHcloud: [EU-WEST-PAR][Containers & Orchestration] - Managed Kubernetes Service incident notificationMajor · Sep 23, 2026, 14:57 UTC
• Fly.io: Partial Sprites outageMajor · Sep 23, 2026, 19:12 UTC
• Twilio: Voice Call Failures from a Subset of Twilio Phone Numbers to Hong KongMinor · Sep 12, 2026, 00:16 UTC
• Twilio: SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto RicoMinor · Sep 20, 2026, 17:47 UTC
• Twilio: Voice Call Post Dial Delay from Twilio Phone Numbers to Jazz PakistanMinor · Sep 21, 2026, 06:10 UTC
• Akamai: Increased latency during upstream provider maintenance in Singapore, Hong Kong, and JapanMinor · Sep 22, 2026, 00:30 UTC
• Akamai: Origin Server Connectivity Issues with Elevated Errors in APAC RegionMinor · Sep 22, 2026, 14:28 UTC
• Hugging Face: Slower downloads in the Asia-Pacific regionMinor · Sep 22, 2026, 18:48 UTC
• Cloudflare: Cloudflare One Clients are incorrectly challenged on some sitesMinor · Sep 22, 2026, 19:23 UTC

How often does Zoom have incidents?

Zoom reported 22 incidents in the last 90 days. A typical incident lasted 2h 2m. See Zoom's uptime and incident history