Cloudinary outage: Increased Error Rates – EU Region

Affected components

• Media Delivery
• Media Transformation API - EU
• Upload API - EU

1. resolvedSep 28, 2026, 14:33 UTC

   This incident has been resolved.

2. monitoringSep 28, 2026, 10:08 UTC

   A fix has been implemented and we are monitoring the results.

3. identifiedSep 28, 2026, 09:58 UTC

   We are currently investigating increased error rates in the EU region affecting uploads (eager transformations), transformations, and delivery. The issue began at approximately 06:15 UTC. We will provide updates as more information becomes available.

What APIStatus.watch saw

• Sep 28, 2026, 10:00 UTCoperational → degraded
• Sep 28, 2026, 14:35 UTCdegraded → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

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How often does Cloudinary have incidents?

Cloudinary reported 6 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 4h 35m. See Cloudinary's uptime and incident history