Grafana Cloud outage: Degraded performance for Grafana Cloud Metrics in prod-us-central-7

Affected components

• Azure US Central - prod-us-central-7: Ingestion
• Azure US Central - prod-us-central-7: Querying
• Azure US Central - us-central7
• Azure US Central - us-central7: Ingestion

1. resolvedNov 11, 2026, 22:13 UTC

   Increased latency on a cloud provider database resulted in a 50m write and rule evaluation outage, starting about 2020 UTC. Metrics rule evaluations were last to recover, around 2110 UTC.

2. monitoringNov 11, 2026, 22:07 UTC

   Traffic has recovered and we are monitoring the results.

3. investigatingNov 11, 2026, 21:27 UTC

   We are continuing to investigate this issue.

4. investigatingNov 11, 2026, 21:24 UTC

   We are continuing to investigate this issue.

5. investigatingNov 11, 2026, 20:37 UTC

   We are investigating an issue affecting Grafana Cloud Metrics, Logs, and Traces in the prod-us-central-7 region. Some customers may see failed or delayed writes, query errors, and failed alerting and recording rule evaluations.

What APIStatus.watch saw

• Nov 11, 2026, 21:26 UTCoperational → partial outage
• Nov 11, 2026, 22:16 UTCpartial outage → operational

Other services with incidents at the same time

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How often does Grafana Cloud have incidents?

Grafana Cloud reported 51 incidents in the last 90 days, 15 of them major or critical. A typical incident lasted 2h 49m. See Grafana Cloud's uptime and incident history