Mixpanel outage: Mixpanel.com and APIs experiencing elevated errors

Affected components

• Application Availability (EU)
• Application Availability (IN)
• Application Availability (US)
• Data Export
• Ingestion API Availability (EU)
• Ingestion API Availability (IN)
• Ingestion API Availability (US)
• Warehouse Connectors

1. resolvedJun 13, 2025, 02:04 UTC

   This incident has been resolved.

2. monitoringJun 13, 2025, 00:18 UTC

   Data ingestion in US servers has caught up and is no longer delayed. We will continue to monitor the situation.

3. monitoringJun 12, 2025, 23:50 UTC

   The Mixpanel website and Export API have recovered. Data ingestion in US servers is still catching up.

4. monitoringJun 12, 2025, 21:30 UTC

   Data ingestion in EU and IN servers have caught up and is no longer delayed. Data ingestion in US servers is still catching up.

5. monitoringJun 12, 2025, 20:40 UTC

   Google has reported that their infrastructure is almost fully recovered. Mixpanel's EU and IN servers are fully recovered, while the US servers are still recovering. The website is back up, and error rates on the Ingestion API endpoints are decreasing. We are starting to receive a large amount of data as services recovers, so ingestion will be delayed as it processes through our system. We really appreciate your patience as we work to restore everything back to normal. If you have any questions or concerns, please feel free to reach out.

6. identifiedJun 12, 2025, 19:33 UTC

   Due to the Google Cloud Platform outage, Mixpanel's Ingestion API endpoints, including event data (via /track and /import), user profile data (via /engage), and group profile data (via /groups) are experiencing elevated error rates. Data sent to these APIs that resulted in an error will not be stored on our end and should be re-sent. <strong>Potential Action Required</strong> If you are using one of our client-side SDKs which has built-in retry logic OR if you are using a server-side SDK and have already implemented <a href="https://developer.mixpanel.com/reference/import-events?#rate-limits" target="_blank">the recommended retry behavior</a>, your requests to our ingestion APIs will likely be ingested once the services are restored and no additional action is necessary. If you are using a server-side SDK and have not implemented the recommended retry behavior, you will need to resend data for the affected period. The data you are resending may include events already seen in Mixpane

7. investigatingJun 12, 2025, 18:29 UTC

   Mixpanel is experiencing a website outage due to an issue with Google Cloud Platform. Data ingestion and export are affected as well. We are working to restore service as quickly as possible.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Mixpanel's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

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• npm: Issue with package publish with provenanceMinor · Jun 12, 2025, 21:00 UTC

How often does Mixpanel have incidents?

Mixpanel reported 4 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 4h 59m. See Mixpanel's uptime and incident history