Cloudinary incident: Google Cloud outage affecting features including Documentation, Add-Ons, Use of Google Cloud Storage for account backups

Affected components

• Third-Party - Add-ons

1. resolvedJun 13, 2025, 00:36 UTC

   This incident has been resolved. These issues were confirmed as related to this incident on Google Cloud's status page: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW

2. identifiedJun 12, 2025, 20:53 UTC

   The issue has been identified as an outage with a third-party service provider

3. investigatingJun 12, 2025, 18:26 UTC

   We want to inform you that some operations will fail for users using GCS as their backup bucket. We've also received reports that some Cloudinary functionality such as our documentation site and some add-ons provided via third-party services are affected. We're investigating this issue to determine how it's affecting our customers.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Cloudinary's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Vimeo: Degraded ServiceCritical · Jun 12, 2025, 18:20 UTC
• Mixpanel: Mixpanel.com and APIs experiencing elevated errorsCritical · Jun 12, 2025, 18:29 UTC
• Imgix: Elevated rendering errorsMajor · Jun 12, 2025, 18:09 UTC
• npm: Issues with package install, package publish, and login.Major · Jun 12, 2025, 18:14 UTC
• Smartsheet: Google Cloud Service Incident affecting Smartsheet FunctionalityMajor · Jun 12, 2025, 18:54 UTC
• LogRocket: Platform wide issuesMinor · Jun 12, 2025, 18:15 UTC
• Zenoss: Zenoss Cloud service is disrupted by the ongoing global Google Cloud issuesMinor · Jun 12, 2025, 19:35 UTC
• npm: Issue with package publish with provenanceMinor · Jun 12, 2025, 21:00 UTC

How often does Cloudinary have incidents?

Cloudinary reported 6 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 4h 35m. See Cloudinary's uptime and incident history