Imgix reported this major-impact incident on its official status page on Jun 12, 2025, 18:09 UTC. It was resolved after 2h 43m.
Right now Imgix is operational. Live Imgix status →
# Incident Summary Between **17:55 and 20:22 UTC** on **June 12, 2025**, Imgix services experienced major service disruptions across several key interfaces: * **Dashboard and Asset Manager**: These interfaces were inaccessible, preventing users from managing their assets or viewing account information. * **Management API**: Requests to the Management API consistently returned errors, affecting workflows reliant on programmatic updates or asset administration. * **Rendering API:** Approximately 8% of all Imgix service requests failed due to a high error rate \(~80%\) for **uncached** assets via the Rendering API. Requests in the EU saw a lower failure rate \(~50%\) and a faster recovery time \(45 minutes\) for these uncached requests. # What caused it The incident was triggered by a global outage within Google Cloud, which serves as a core infrastructure provider for Imgix. The outage affected most services in all regions simultaneously. You can read more about the [Google Clou
The service is completely restored.
The Rendering API is fully recovered. Web Administration tooling (logins and the Management API) are recovering. We are monitoring the results.
The Rendering API has fully recovered. We are continuing to investigate Web Administration related issues (login and Management API) related to the incident.
The service is restored. We are monitoring the situation.
The service is experiencing elevated error rates due to a major Google Cloud outage affecting services downstream. Previously cached derivatives are not impacted. We are investigating ways to mitigate this issue.
The issue has been identified and we are investigating a solution.
We are investigating elevated render error rates for the service. Previously cached derivatives are not impacted.
Our 5-minute checks didn't record a change in Imgix's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.
Overlapping incidents aren't necessarily related.
Imgix reported 3 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 51 min. See Imgix's uptime and incident history