Vimeo reported this critical-impact incident on its official status page on Jun 12, 2025, 18:20 UTC. It was resolved after 3h 47m.
Right now Vimeo is operational. Live Vimeo status →
On June 12, from approximately 2:00 PM to 3:15 PM EDT, a widespread outage at our cloud provider caused most Vimeo services to become temporarily unavailable. During this time, Vimeo users received generic error messages when attempting to access core aspects of the service, including upload, playback, transcoding, API, analytics, and live streaming. Vimeo service was restored when our cloud provider resolved the issue, although residual effects continued until 4:30 PM EDT while our systems worked through large backlogs in the transcoding pipeline. As a result of this outage, our engineering leadership is reviewing our plan for multilevel cloud failure to improve recovery time in the future.
The upload and video processing backlog has been handled. There is still a very small percentage of jobs that need some intervention to retry which will be progressing over the coming hours. Aside from that, all systems are performing within normal parameters.
New live streams from this point forward should be fully operational while archives for previous streams may require extended recovery time. Upload and video processing continues to make progress though there is still a backlog of work causing some delays.
Our systems continue to recover with most being completely operational. Live Streaming may still encounter issues with archiving once the stream concludes. Additionally, uploads and video processing may be delayed as the system processes the backlog.
We're starting to see recovery across the platform.
We can confirm that vimeo.com, mobile, and playback are broadly affected.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are currently investigating an issue with degraded service across various parts of Vimeo.
Our 5-minute checks didn't record a change in Vimeo's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.
Overlapping incidents aren't necessarily related.
Vimeo reported 3 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 1h 6m. See Vimeo's uptime and incident history