OneSignal incident: Dashboard - API latency increases

1. resolvedApr 9, 2026, 15:06 UTC

   The issue has been resolved. All impacted systems are now operating normally.

2. monitoringApr 9, 2026, 14:33 UTC

   We have identified the root cause and rolled a resolution. We’re currently monitoring and expect dashboard and API to work as expected again, We will provide another update in 5 minutes

3. investigatingApr 9, 2026, 14:10 UTC

   **What’s happening:** Dashboard and API request are increased **Who’s affected:** All customers _may_ be affected **Current Status:** We are investigating the issue and will provide an update in 10 minutes

What APIStatus.watch saw

Our 5-minute checks didn't record a change in OneSignal's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Confluent Cloud: Elevated error rates in AWS me-south-1 and me-central-1 regionsMajor · Apr 1, 2026, 19:52 UTC
• New Relic: Synthetics ManagerMinor · Apr 9, 2026, 09:51 UTC
• Mux: Mux Dashboard unavailableMinor · Apr 9, 2026, 14:20 UTC

How often does OneSignal have incidents?

OneSignal reported 9 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 1h 29m. See OneSignal's uptime and incident history