OneSignal outage: Dashboard and API outage

1. resolvedApr 9, 2026, 15:04 UTC

   The issue has been resolved. All impacted systems are now operating normally.

2. monitoringApr 9, 2026, 14:54 UTC

   We have applied a mitigation that should resolve the impact. We are monitoring to confirm effectiveness. We will provide another update in 10 minutes.

3. identifiedApr 9, 2026, 14:50 UTC

   We have identified the root cause and are working towards a resolution. We will provide another update in 10 minutes.

4. investigatingApr 9, 2026, 14:37 UTC

   **What’s happening:** Customers attempting to use the dashboard and API are encountering errors. **Who’s affected:** All customers attempting to use the dashboard and API **Current Status:** We are investigating the issue and will provide an update in 10 minutes

What APIStatus.watch saw

Our 5-minute checks didn't record a change in OneSignal's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Confluent Cloud: Elevated error rates in AWS me-south-1 and me-central-1 regionsMajor · Apr 1, 2026, 19:52 UTC
• New Relic: Synthetics ManagerMinor · Apr 9, 2026, 09:51 UTC
• Mux: Mux Dashboard unavailableMinor · Apr 9, 2026, 14:20 UTC

How often does OneSignal have incidents?

OneSignal reported 9 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 1h 29m. See OneSignal's uptime and incident history