PlanetScale incident: Elevated error rates with Dashboard and API due to AWS us-east-1 outage

1. resolvedOct 20, 2025, 20:48 UTC

   PlanetScale is continuing to monitor the condition of AWS us-east-1. At this point we do not see any further impact, and have re-enabled database and branch creation in the region.

2. monitoringOct 20, 2025, 20:08 UTC

   PlanetScale is continuing to monitor the condition of AWS us-east-1. We have seen networking conditions and compute availability in us-east-1 continue to improve. Out of caution, database and branch creation continues to be disabled in AWS us-east-1.

3. monitoringOct 20, 2025, 18:56 UTC

   PlanetScale is continuing to monitor the condition of AWS us-east-1. At this time database and branch creation continues to be disabled, and we are seeing some degraded network performance between components inside of us-east-1 and inbound connectivity into the region.

4. monitoringOct 20, 2025, 17:39 UTC

   PlanetScale is continuing to monitor the condition of AWS us-east-1. At this time database and branch creation continues to be disabled, and connectivity may be disrupted into the AWS region.

5. monitoringOct 20, 2025, 17:06 UTC

   PlanetScale is seeing degraded network connectivity across AWS us-east-1 components reaching both MySQL and PostgreSQL databases. We are currently monitoring the situation and will continue to update the status page.

6. monitoringOct 20, 2025, 15:59 UTC

   Database creation in AWS us-east-1 is currently disabled.

7. resolvedOct 20, 2025, 09:36 UTC

   Dashboard and API are back fully operational

8. identifiedOct 20, 2025, 07:36 UTC

   There is a [AWS us-east-1 outage](https://health.aws.amazon.com/health/status). Existing databases are unaffected - new databases cannot be created.

9. investigatingOct 20, 2025, 07:27 UTC

   SSO is affected

10. investigatingOct 20, 2025, 07:25 UTC

    We are investigating elevated error rates with Dashboard and API

What APIStatus.watch saw

Our 5-minute checks didn't record a change in PlanetScale's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does PlanetScale have incidents?

PlanetScale reported 9 incidents in the last 90 days, 5 of them major or critical. A typical incident lasted 1h 21m. See PlanetScale's uptime and incident history