Vimeo outage: AI and Create services unavailable

1. resolvedOct 20, 2025, 10:44 UTC

   This incident has been resolved.

2. identifiedOct 20, 2025, 09:26 UTC

   We are currently experiencing technical difficulties with our AI and Create services due to an issue with one of our third-party service providers. Our technical team has identified the source of the problem and is working closely with the provider to restore full functionality as quickly as possible.

3. identifiedOct 20, 2025, 08:09 UTC

   We are currently experiencing technical difficulties with our AI services due to an issue with one of our third-party service providers. Our technical team has identified the source of the problem and is working closely with the provider to restore full functionality as quickly as possible.

4. identifiedOct 20, 2025, 07:55 UTC

   The issue has been identified and a fix is being implemented.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Vimeo's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

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• GitBook: Public content not loading or taking longer to loadMajor · Oct 20, 2025, 09:16 UTC
• Mux: Mux Player embeds increased error ratesMajor · Oct 20, 2025, 09:39 UTC
• Cloudinary: Degraded Performance in US DatacenterMinor · Oct 20, 2025, 07:51 UTC
• Pusher: MT1 cluster - increased latency and webhook delivery failuresMinor · Oct 20, 2025, 08:10 UTC
• New Relic: Data Irregularities - US and EU regionMinor · Oct 20, 2025, 08:40 UTC
• Miro: Potential Service Disruptions (External Incident)Minor · Oct 20, 2025, 08:49 UTC
• npm: Degraded performance of package publish and installMinor · Oct 20, 2025, 09:31 UTC

How often does Vimeo have incidents?

Vimeo reported 3 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 1h 6m. See Vimeo's uptime and incident history