SendGrid incident: MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

Affected components

• MMS Long Code, North America

1. investigatingOct 3, 2026, 10:44 UTC

   Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

2. investigatingOct 2, 2026, 10:39 UTC

   Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

3. investigatingOct 1, 2026, 10:39 UTC

   Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

4. investigatingSep 30, 2026, 10:38 UTC

   Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

5. investigatingSep 29, 2026, 10:38 UTC

   Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

6. investigatingSep 28, 2026, 10:31 UTC

   Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

7. investigatingSep 27, 2026, 10:31 UTC

   Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

8. investigatingSep 26, 2026, 18:25 UTC

   Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.

9. investigatingSep 26, 2026, 10:24 UTC

   Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

10. investigatingSep 26, 2026, 06:20 UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

11. investigatingSep 26, 2026, 04:17 UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

12. investigatingSep 26, 2026, 03:16 UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

What APIStatus.watch saw

• Sep 29, 2026, 14:26 UTCoperational → unknown
• Sep 29, 2026, 14:31 UTCunknown → operational
• Sep 29, 2026, 14:41 UTCoperational → unknown
• Sep 29, 2026, 14:51 UTCunknown → operational
• Sep 29, 2026, 15:31 UTCoperational → unknown
• Sep 29, 2026, 15:36 UTCunknown → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Fly.io: Network outage in AMS regionCritical · Sep 26, 2026, 20:10 UTC
• Figma: Service disruptionCritical · Sep 27, 2026, 01:04 UTC
• Snowflake: INC20000239Critical · Sep 27, 2026, 02:15 UTC
• Linear: EU sync failureCritical · Sep 27, 2026, 10:56 UTC
• Grafana Cloud: Grafana Access IssuesCritical · Sep 28, 2026, 17:32 UTC
• Convex: AI gateway unavailableCritical · Sep 28, 2026, 21:09 UTC
• GitHub: Copilot Code Review is unable to complete reviewsCritical · Sep 28, 2026, 21:16 UTC
• Shippo: Deutsche Post Tracking DisruptionCritical · Oct 1, 2026, 04:41 UTC
• Cloudflare: Cloudflare CDN experiencing increase in errors.Critical · Oct 2, 2026, 21:46 UTC
• Fly.io: Partial outage in AMSCritical · Oct 3, 2026, 08:01 UTC

How often does SendGrid have incidents?

SendGrid reported 355 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h 17m. See SendGrid's uptime and incident history