Shippo outage: Elevated error rate on Canada Post Shipment API

Affected components

• Canada Post

1. resolvedOct 1, 2026, 21:29 UTC

   This incident has been resolved.

2. investigatingOct 1, 2026, 20:05 UTC

   Hi Team, We are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes and label generation will be unavailable. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

What APIStatus.watch saw

• Oct 1, 2026, 20:10 UTCoperational → degraded
• Oct 1, 2026, 21:30 UTCdegraded → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Contentful: Issues with advanced caching on Content Delivery APIMajor · Oct 1, 2026, 09:27 UTC
• MongoDB Atlas: Trigger processing may be delayed globallyMajor · Oct 1, 2026, 15:41 UTC
• Akamai: Origin Server Connectivity Issues with Elevated Errors in APAC RegionMinor · Sep 22, 2026, 14:28 UTC
• Cloudflare: Cloudflare One Clients are incorrectly challenged on some sitesMinor · Sep 22, 2026, 19:23 UTC
• Zoom: Service Degradation Affecting Customer Using Polycom Devices Going OfflineMinor · Sep 25, 2026, 17:45 UTC
• Twilio: MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United StatesMinor · Sep 26, 2026, 03:16 UTC
• Clerk: Development instances only - Apple rejecting emailsMinor · Sep 28, 2026, 15:23 UTC
• Supabase: Intermittent latency in Eastern USMinor · Sep 29, 2026, 16:26 UTC
• OpenAI: Elevated errors in ChatGPT Space PagesMinor · Sep 30, 2026, 02:20 UTC
• Cloudflare: Network Performance Issues in MadridMinor · Sep 30, 2026, 10:31 UTC

How often does Shippo have incidents?

Shippo reported 45 incidents in the last 90 days, 30 of them major or critical. A typical incident lasted 2h 31m. See Shippo's uptime and incident history