MongoDB Atlas outage: Trigger processing may be delayed globally

Affected components

• MongoDB Atlas App Services and Device Sync

1. resolvedOct 1, 2026, 20:54 UTC

   This incident has been resolved.

2. monitoringOct 1, 2026, 19:59 UTC

   Atlas Triggers are firing again, and trigger processing is operational. We are monitoring the service and verifying the status of triggers affected during the incident, including any delayed events. We will provide a further update once verification is complete.

3. investigatingOct 1, 2026, 19:51 UTC

   Some users may find that their Atlas Triggers are not firing or are not visible in the Atlas UI. We are investigating both symptoms and working to restore trigger processing. We will provide another update as we learn more.

4. investigatingOct 1, 2026, 18:21 UTC

   We are continuing to investigate this issue.

5. investigatingOct 1, 2026, 15:41 UTC

   As of approximately 15:00 UTC, some users of MongoDB Atlas Triggers may experience delayed unordered trigger processing. We are investigating and working to restore normal processing.

What APIStatus.watch saw

• Oct 1, 2026, 15:45 UTCoperational → degraded
• Oct 1, 2026, 20:00 UTCdegraded → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Contentful: Issues with advanced caching on Content Delivery APIMajor · Oct 1, 2026, 09:27 UTC
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• Shippo: Elevated error rate on Canada Post Shipment APIMajor · Oct 1, 2026, 20:05 UTC
• Akamai: Origin Server Connectivity Issues with Elevated Errors in APAC RegionMinor · Sep 22, 2026, 14:28 UTC
• Cloudflare: Cloudflare One Clients are incorrectly challenged on some sitesMinor · Sep 22, 2026, 19:23 UTC
• Zoom: Service Degradation Affecting Customer Using Polycom Devices Going OfflineMinor · Sep 25, 2026, 17:45 UTC
• Twilio: MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United StatesMinor · Sep 26, 2026, 03:16 UTC
• Clerk: Development instances only - Apple rejecting emailsMinor · Sep 28, 2026, 15:23 UTC
• Supabase: Intermittent latency in Eastern USMinor · Sep 29, 2026, 16:26 UTC
• OpenAI: Elevated errors in ChatGPT Space PagesMinor · Sep 30, 2026, 02:20 UTC

How often does MongoDB Atlas have incidents?

MongoDB Atlas reported 15 incidents in the last 90 days, 7 of them major or critical. A typical incident lasted 2h 31m. See MongoDB Atlas's uptime and incident history