Minor impactResolvedE-commerce

Shippo incident: Elevated error rate on Canada Post Shipment

Shippo reported this minor-impact incident on its official status page on Sep 25, 2026, 08:08 UTC. It was resolved after 1h 9m.

Right now Shippo is degraded. Live Shippo status →

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Sep 25, 2026, 08:08 UTC
started
Sep 25, 2026, 09:17 UTC
resolved
1h 9m
duration
Minor
impact

Affected components

  • Canada Post
  1. resolvedSep 25, 2026, 09:17 UTC

    This incident has been resolved.

  2. investigatingSep 25, 2026, 08:08 UTC

    Hi Team, we are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes are affected, and label generation may fail downstream. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

What APIStatus.watch saw

  • Sep 25, 2026, 08:10 UTCoperational → degraded
  • Sep 25, 2026, 09:20 UTCdegraded → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Shippo have incidents?

Shippo reported 45 incidents in the last 90 days, 30 of them major or critical. A typical incident lasted 2h 31m. See Shippo's uptime and incident history

Shippo incident on Sep 25, 2026: Elevated error rate on Canada Post Shipment · APIStatus.watch