npm incident: Issues with npm package publish and private install

Affected components

• Package installation
• Package publishing
• Replication Feed

1. resolvedSep 27, 2026, 06:47 UTC

   This incident has been resolved.

2. monitoringSep 27, 2026, 01:30 UTC

   A fix has been implemented and we are monitoring the results.

3. investigatingSep 27, 2026, 00:50 UTC

   We are currently investigating this issue.

What APIStatus.watch saw

• Sep 27, 2026, 00:55 UTCoperational → degraded
• Sep 27, 2026, 06:50 UTCdegraded → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

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• Snowflake: INC20000239Critical · Sep 27, 2026, 02:15 UTC
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• Akamai: Increased latency during upstream provider maintenance in Singapore, Hong Kong, and JapanMinor · Sep 22, 2026, 00:30 UTC
• Akamai: Origin Server Connectivity Issues with Elevated Errors in APAC RegionMinor · Sep 22, 2026, 14:28 UTC
• Cloudflare: Cloudflare One Clients are incorrectly challenged on some sitesMinor · Sep 22, 2026, 19:23 UTC
• Cloudflare: Network Performance Degradation — Asia-PacificMinor · Sep 23, 2026, 18:42 UTC
• Twilio: SMS Delivery Delays from Twilio to Datora BrazilMinor · Sep 24, 2026, 08:36 UTC
• Zoom: Service Degradation Affecting Customer Using Polycom Devices Going OfflineMinor · Sep 25, 2026, 17:45 UTC
• Twilio: MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United StatesMinor · Sep 26, 2026, 03:16 UTC

How often does npm have incidents?

npm reported 8 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 1h 59m. See npm's uptime and incident history