Twilio incident: Intelligent Alerts Delivery Issues

Affected components

• Intelligent Alerts

1. resolvedOct 22, 2026, 16:27 UTC

   The issue affecting intelligent alert notifications for messaging metric anomalies has been resolved, and the service is functioning normally at this time

2. investigatingOct 22, 2026, 16:01 UTC

   We are currently experiencing an issue with Intelligent Alerts. Alert notifications for messaging metric anomalies may not be delivered while our team investigates. We will provide an update in 1 hour or as soon as more information becomes available.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Twilio's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does Twilio have incidents?

Twilio reported 497 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 5h 54m. See Twilio's uptime and incident history