Minor impactOngoingCommunication

Twilio incident: MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States

Twilio reported this minor-impact incident on its official status page on Oct 23, 2026, 00:23 UTC. It has not been marked resolved yet.

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Oct 23, 2026, 00:23 UTC
started
—
resolved
ongoing
duration
Minor
impact

Affected components

  • MMS Long Code, North America
  1. identifiedOct 23, 2026, 03:36 UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  2. identifiedOct 23, 2026, 01:31 UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. identifiedOct 23, 2026, 00:25 UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  4. investigatingOct 23, 2026, 00:23 UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Viaero network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Twilio's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

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Twilio reported 497 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 5h 54m. See Twilio's uptime and incident history