Minor impactOngoingCommunication

Twilio incident: MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States

Twilio reported this minor-impact incident on its official status page on Nov 11, 2026, 21:46 UTC. It has not been marked resolved yet.

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Nov 11, 2026, 21:46 UTC
started
—
resolved
ongoing
duration
Minor
impact

Affected components

  • MMS Long Code, North America
  1. identifiedNov 12, 2026, 05:02 UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple small networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

  2. identifiedNov 12, 2026, 00:59 UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple small networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  3. identifiedNov 11, 2026, 22:52 UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. identifiedNov 11, 2026, 21:51 UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  5. identifiedNov 11, 2026, 21:47 UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  6. identifiedNov 11, 2026, 21:46 UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Twilio's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Twilio have incidents?

Twilio reported 507 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 6h 15m. See Twilio's uptime and incident history