Twilio incident: SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vodafone Netherlands

Affected components

• SMS, Europe

1. resolvedOct 2, 2026, 11:20 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Vodafone network subscribers in the Netherlands is operating normally.

2. monitoringOct 2, 2026, 09:08 UTC

   We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Vodafone network subscribers in the Netherlands and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

3. monitoringOct 2, 2026, 07:08 UTC

   We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Vodafone network subscribers in the Netherlands and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

4. identifiedOct 2, 2026, 05:59 UTC

   Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Vodafone network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

5. identifiedOct 2, 2026, 04:58 UTC

   Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Vodafone network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

6. investigatingOct 2, 2026, 04:42 UTC

   Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Vodafone network subscribers in the Netherlands. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

What APIStatus.watch saw

• Oct 2, 2026, 05:45 UTCoperational → unknown
• Oct 2, 2026, 05:50 UTCunknown → operational

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