Zoom incident: Service Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region.

Affected components

• Zoom Conference Room Connector

1. resolvedNov 10, 2026, 23:00 UTC

   This incident has been resolved.

2. monitoringNov 10, 2026, 22:36 UTC

   The service degradation affecting a subset of users with Conference Room Connector Services Endpoints in the AMS region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

3. identifiedNov 10, 2026, 21:16 UTC

   We have successfully identified the root cause affecting Conference Room Connector Services Endpoints in the AMS region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

4. investigatingNov 10, 2026, 20:25 UTC

   We are currently investigating a service degradation for a subset of users affecting Conference Room Connector Services Endpoints in the AMS region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Zoom's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does Zoom have incidents?

Zoom reported 36 incidents in the last 90 days. A typical incident lasted 2h 2m. See Zoom's uptime and incident history