Claude incident: Delayed credits on the Claude Platform

Affected components

• Claude API (api.anthropic.com)
• Claude Console (platform.claude.com)

1. resolvedOct 1, 2026, 22:36 UTC

   This issue has been resolved.

2. monitoringOct 1, 2026, 18:23 UTC

   We have resolved the issue causing delays in credits being applied after purchase. We are monitoring closely to ensure no further issues.

3. investigatingOct 1, 2026, 16:20 UTC

   We are investigating delays in credit purchases being reflected in account balances, resulting in some requests failing for insufficient credit balance. We will provide an additional update as soon as possible.

What APIStatus.watch saw

• Oct 1, 2026, 16:25 UTCoperational → degraded
• Oct 1, 2026, 18:25 UTCdegraded → operational

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How often does Claude have incidents?

Claude reported 47 incidents in the last 90 days, 21 of them major or critical. A typical incident lasted 1h 4m. See Claude's uptime and incident history