Grafana Cloud incident: Elevated Write Latency and Errors for Grafana Cloud Logs in Azure Netherlands

Affected components

• Azure Netherlands - prod-eu-west-3

1. resolvedOct 2, 2026, 14:03 UTC

   Between 10:03 and 12:37 UTC, Grafana Cloud Logs in Azure Netherlands experienced elevated write latency and intermittent errors due to a cloud provider dependency issue. Service has fully recovered and is operating normally. Thank you for your patience.

2. identifiedOct 2, 2026, 14:02 UTC

   We have identified the issue as related to a cloud provider dependency affecting the write path for Grafana Cloud Logs in Azure Netherlands. Latency has recovered to normal levels. We are continuing to monitor before fully closing this incident.

3. investigatingOct 2, 2026, 11:06 UTC

   We are continuing to investigate this issue. Next update by 11:30 UTC.

4. investigatingOct 2, 2026, 10:03 UTC

   We are investigating elevated write latency and intermittent errors affecting Grafana Cloud Logs in Azure Netherlands. Customers may see delayed log ingestion and some failed write requests. Next update by 11:30 UTC.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Grafana Cloud's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

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How often does Grafana Cloud have incidents?

Grafana Cloud reported 41 incidents in the last 90 days, 15 of them major or critical. A typical incident lasted 2h 29m. See Grafana Cloud's uptime and incident history